Refund Terms and Conditions

Effective Date: October 1, 2023

Thank you for choosing ZENLARITH. We strive to ensure the highest level of customer satisfaction and quality in our products and services. Please read this Refund Terms and Conditions document carefully, as it outlines the rights and responsibilities related to refunds and exchanges.

1. Refund Eligibility

To be eligible for a refund, the following conditions must be met:

• The refund request must be submitted within 30 days from the date of purchase.
• Valid proof of purchase must be provided.
• The product or service must be unused and in the same condition as received, where applicable.

2. Non-refundable Items

Due to the nature of certain products and services, the following items are non-refundable:

• Digital products that have been downloaded or accessed.
• Customized services or products.
• Gift cards or promotional items.

3. Refund Process

To initiate a refund, please contact our customer service team at [email protected]. Our team will review the request and respond within 7 business days.

4. Refund Timeline

Once approved, refunds will be processed and a credit will automatically be applied to your original method of payment within 14 business days. Please note that bank processing times may vary.

5. Contact Information

If you have any questions or require further assistance, please do not hesitate to contact us:

ZENLARITH
1234 Business Lane,
Suite 100, Commerce City, CA 90210
Phone: (555) 123-4567

Thank you for your understanding and cooperation.